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The Moscow Hotels Reservation Service is glad to welcome you to our stunning city. We pride ourselves on the fast Moscow lodging and reliable Moscow accommodation service and the convenient discounts which we can offer thanks to our long-term partnership with the majority of cheap hotels in Moscow. High-quality Moscow apartments in Moscow, Russia hotels for you!
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1. Service descriptionThis website has been created and is operated by Moscow Reservation Service Ltd. We act as an intermediate between hotels and users in order to provide our users with the possibility to search and book hotel accommodation online. Our service is based on information provided by hotels. Although we do our utmost best to ensure that all information provided on this website is accurate, we cannot guarantee that all information is comprehensive and error-free nor can we be held responsible for interruptions or non-delivery of information.
2. How to BookMethods of Reservation
We wellcome one of the following methods to reserve a hotel in Moscow:
Fill in and transmit a reservation form on our website ToMoscow.com. To do so, use the "Book" link on the chosen hotel's page. - Send a reservation request by email: info@tomoscow.com
- Send a reservation request by fax: +7(495)777-1939.
- Make a reservation over the telephone: +7(495)777-1938
Payment Terms A reservation and full payment of hotel accommodation should be completed no less than 3 work-days before arrival date or commencement of services. To make a reservation less than 3 days before arrival date, contact us. During a high season, all the hotels lay down special payment and cancellation terms. Contact us to learn more.
Forms of Payment We welcome payment by any of the following methods: - Bank transfer
- Credit card
- Cash (this option is available only for travelers in Moscow)
If payment is made by bank transfer, a bank service fee of 10 USD applies. Note that all bank charges on money transfers are to be paid by the sender.
Information Needed for Hotel Reservations
To make a reservation by phone or fax, please, provide us with the following information:
- Full name
- Arrival date and departure date
- Hotel name
- Type of room
- Number of guests
- Form of payment
- Company name
- Additional services (airline tickets, transportation, etc.)
3. PrivacyTOMOSCOW.COM uses high ethical standards and respects your privacy. We will not give your personal information to third parties under any circumstances. Please have a look at our privacy policy for further information.
4. Credit card guaranteeHotels require credit card details in order to guarantee your reservation. Your credit card information will be sent directly to the reserved hotel. When you make a booking you will automatically enter into an agreement with the hotel you have chosen. We will not charge your credit card, as you will pay for your stay at the hotel.
Be assured that we take our responsibility regarding your credit card information very seriously. We use the industry standard "Secure Socket Layer (SSL)" technology to encrypt your credit card details.
5. Free of chargeOur service is free of charge. Unlike many other parties, TOMOSCOW.COM will not add any additional fees, like a reservation fee, to the room rate.
6. CancellationPlease follow the instructions in the confirmation email in case you need to cancel your stay. If you cancel according to the cancellation policy of the hotel, it will be free of charge. We recommend you read the cancellation policy of the hotel carefully. If you cancel later than requested by the hotel or do not show up, the hotel might charge you a fee which is in most cases an equivalent for 1 night stay. Note, TOMOSCOW.COM will not charge you any cancellation fee whatsoever.
7. DisclaimerThe TOMOSCOW.COM website has been compiled with the greatest possible care. Our services are based on the information provided by the hotels; for this reason the hotels remain responsible for the correctness of this information. Hotels can alter the information about their hotel, such as prices and availability, at any moment. We can therefore not guarantee that all the information is accurate and faultless, nor can we be held responsible for errors or inaccuracies in the supplied information. You should always check the provided information, before acting on the basis of the supplied information.
Unless stated otherwise, the copyright of the material on this website is copyright of Moscow Reservation Service Ltd.
Moscow Reservation Service Ltd. is a registered company in the Russian Federation. Russian Federation law is applicable to our services.
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